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Small Business Interrupted: Life During Quaran-time
March 12th is now indelibly imprinted in my mind for so any reasons. Chief among those reasons is that it was the last day that Terrapin Select had our doors open to the public. The Cornona virus had been on our minds collectively for a few weeks. At that moment we had the “luxury” of viewing that news story from a distance, but as time went on and more people became afflicted with the disease, it transformed into a problem that we had to address. Our last walk-in customers on the afternoon of March 12th really made us think about the overall consequences of remaining open even one day more. It was really a simple exercise of mentally tracing the footsteps of our customers and our staff members that made us realize just how precarious a situation we were in now with this highly transmissible virus. It was apparent that if we remained open and reporting to work in a normal fashion that we’d be endangering lives. Nothing about this situation was normal, so we realized we would need to pivot and adjust to the impending public health crisis. Our leadership team instantly went to work planning our next moves: our retail space would immediately close to the general public, and we would substantially limit the number of staff members reporting for on-site work. Further plans would be needed to figure out the logistics of “remaining open” while shutting our doors, but those first two issues were of paramount importance to both our customers and our team. ...
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